
Source: businesswire | Published on: Tuesday, 28 January 2025
LOWELL, Mass. & WESTON, Fla.--(BUSINESS WIRE)--UKG, a leading provider of HR, payroll, workforce management, and culture solutions, was once again ranked the highest in the 2024 Gartner® Critical Capabilities for Cloud HCM Suites for 1,000+ Employee Enterprises in the North American Midmarket Use Case for its UKG Pro® HCM suite. This is the ninth year UKG has been ranked #1 in this Use Case.
Gartner delivers actionable, objective insight to executives and their teams. Their expert guidance and tools are intended to enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities. The Gartner Critical Capabilities research helps human resources (HR) technology leaders in enterprises with more than 1,000 employees identify suitable vendors based on their needs.
The AI-powered UKG Pro HCM suite helps organizations turn data into actionable insights that drive real-time decisions to enhance productivity and performance. According to Dylan Souza, senior manager of HR service delivery at Hawaiian Airlines, which uses the UKG Pro HCM suite to give its on-the-move workforce anytime access to HR information, “The UKG team has always taken time to understand our business needs and empower us with tools that allow us to seamlessly navigate complicated processes unique to our industry.”
UKG was also ranked second for additional Use Cases, including North American Compliance Suite for 1,000-2,500 employees and North American Compliance Suite for 2,500+ employees.
Per the Gartner report, by 2027, employees will initiate 30% of all HCM suite transactions through natural language command, and at least one AI application will assist these transactions. With the introduction of AI agents in UKG Bryte™ across its product suites, UKG is further expanding the traditional suite experience by delivering differentiated experiences, including:
“Our customers are at the heart of everything we do at UKG because we know that great workplace experiences are what propel business success,” said Rachel Barger, president, go-to-market at UKG. “Developing transformative solutions, like UKG Bryte AI agents and UKG One View, and harnessing our unique data insights to help customers solve critical business challenges is part of our commitment to help every organization unlock the potential of their people to drive growth and success.”
This recognition follows an extensive list of recent accolades for UKG, including being recognized as: a Leader in the 2024 Gartner® Magic Quadrant™ for Cloud HCM Suites for 1,000+ Employee Enterprises; a Leader in the NelsonHall New World Workforce Management 2024 evaluation; and a Leader in both the Nucleus Research 2024 HCM Technology Value Matrix and the Nucleus Research 2024 Workforce Management Technology Value Matrix.
About UKG
At UKG, our purpose is people. We are on a mission to inspire every organization to become a great place to work through HCM technology built for all. More than 80,000 organizations across all sizes, industries, and geographies trust UKG HR, payroll, workforce management, and culture cloud solutions to drive great workplace experiences and make better, more confident people and business decisions. With the world’s largest collection of people data, work data, and culture data combined with rich experience using artificial intelligence in the service of people, we connect culture insights with business outcomes to show what’s possible when organizations invest in their people. To learn more, visit ukg.com.
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The report was titled as Critical Capabilities for Cloud HCM Suites for Midmarket and Large Enterprises from 2016- 2018. UKG was recognized as Ultimate Software from 2016-2019. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
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